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Contact our team for bookings, inquiries, or to discuss your transportation requirements
Business Hours
When you can reach us
Operating Hours
Note: Our vehicles operate 24/7, including weekends and holidays. Emergency bookings and urgent requests are always accommodated.
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Frequently Asked Questions
Quick answers to common questions
How far in advance should I book?
We recommend booking at least 24 hours in advance for regular services. However, we can accommodate same-day bookings subject to availability. For airport transfers, we suggest booking as soon as you have your flight details.
What payment methods do you accept?
We accept all major credit cards, bank transfers, cash, and for corporate accounts, we offer monthly invoicing with 30-day payment terms.
Do you provide child seats?
Yes, we can provide child seats and booster seats upon request. Please specify the age and weight of children when booking to ensure we have the appropriate safety equipment.
What areas do you cover?
We primarily cover Surrey, London, and the Home Counties. For destinations outside these areas, please contact us to discuss your requirements and any additional charges that may apply.
What is your cancellation policy?
Free cancellation up to 2 hours before the scheduled pickup time. Cancellations within 2 hours may incur charges. No-shows will be charged the full fare. Corporate accounts may have different terms.